1. Manage your stay: Your personal assistant
Organize all of your travel details through the Casai app. Add guests to your reservation, cancel your booking, look up your address, check-in information and even request a special service on the concierge chat.
With the Casai app, you can check-in 24/7 with your QR code, play a Spanish pre-recording for your building guard and access your apartment with your app’s keyless entry feature.
2. City guide: Your in-the-know tour guide
Access Casai’s exclusive city guide, curated by locals living in the neighborhood. We asked our Casai neighbors for their favorite city recommendations and mapped them out for our guests.
From the best coffee spots, to shopping and drinks, browse through hundreds of the city’s most trendy spots, according to the local experts, and get to know the city through their lens.
3. 24/7 Concierge Chat: Your experience expert
Get instant personalized support at all hours of the day. Whether you’re looking to secure a dinner reservation, have some questions about the technology in your apartment or you would like to request an in-house massage, our dedicated concierge team is available to make your stay as comfortable as possible.
4. Keyless entry: Check-in with ease
Feel like a local staying in the city’s most luxurious apartments without the hassle of key exchanges or unreliable communication with your host. Simply press the unlock button on the Casai app to open your door.