What to do in the event of a hurricane in Mexico?

Natural events are out of our control and can often deter travel plans. Yet every year, hurricane season approaches, bringing heavy rains, storms and concerns. If you’re planning a summer or fall vacation to Mexico, you’ll likely hear news about the rainy season and, sometimes, even hurricane warnings.

 

Hurricanes are basically superstorms. The elements — wind, thunder, lightning and heavy rain — arrive in more extreme measures and duration. Flooding may occur in areas close to sea level.

 

We can always plan around the tentative weather forecast, but nature is unpredictable and can surprise us. And although the event of a hurricane is a long shot, it’s always best to be prepared. 

Learn about why hurricanes occur, what to do when one hits, and what measures you should follow during your stay in Mexico.

Turquoise sea of Tulum, Mexico

Why do hurricanes occur? 

Some years can pass by with little or no hurricane activity; other years can bring a series of hurricanes in quick succession and of varying force.

 

Hurricanes develop over the Atlantic or eastern Pacific oceans. They gather the warm, moist air around the equator and develop in that area before trade winds take them to land. Since hurricanes grow from warm surface air, it creates an area of lower air pressure which hints at bad weather. 

 

Typically, hurricanes weaken once they touch land because they lose their warm seawater force.

In Mexico, hurricanes and tropical storms can affect weather on the Caribbean coast of the Yucatan Peninsula, the Gulf Coast, and the Pacific Coast.

Casai in Los Cabos. Rentals for spring break in Mexico

When was the last hurricane in Mexico? 

In August 2021, Hurricane Grace struck Mexico’s Caribbean coast just south of the ancient Mayan temples of Tulum. The storm tore the roofs off some homes, knocking out power to thousands and keeping tourists off white sand beaches as it crossed the Yucatan Peninsula.

According to the Hurricane Center, Grace’s center struck just south of Tulum with maximum sustained winds of 80 mph (130 kph). By night, tropical-storm-force winds were rising up to 65 mph (100 kph).

 

Many streets were blocked by fallen trees that pulled down power lines, leaving thousands in the dark. Most businesses remained closed, but the few that opened saw long lines of residents waiting.

 

Quintana Roo Gov. Carlos Joaquín said the storm had knocked out power to some 84,000 customers in Cancun and 65,000 in Playa del Carmen, Cozumel, Puerto Aventura and Tulum. But most importantly, no deaths were reported. Cancun’s international airport reopened two days after the hurricane hit.

You can drive to Suytun Cenote from Tulum in a day
Modern architecture on the Tulum beach

What to do in the event of a hurricane?

When facing an impending natural disaster, the safest and best thing to do is heed your area’s evacuation notices and take advantage of evacuation assistance when offered. However, it is possible to be caught by an unexpected emergency or be unable to leave the region.

 

Stay tuned to local media such as radio, TV, online sites and social media. Keep current with the news reports. Know that a hurricane can take out transmission lines, so information may get cut off at any time.

If you’re caught on vacation during a hurricane, you can expect the following effects:

 

    • Heavy rain and wind.
    • Intermittency or lost services such as the internet and electricity.
    • Cancellation of all marine and outdoor activities, as well as the closing of beach clubs and non-essential activities.
Tulum beach and ruins, Mexico

Returning home after a hurricane hits

If possible, we’d advise you to check flight activity with your airline and see if transportation to the airport is available. Airlines often discontinue service once the hurricane gets closer to the destination, and transportation to the airport tends to be limited. Do not go to the airport until you have a confirmed seat.

Consider flying from the closest airport, but do check for other airports near your destination. Hotels and lodgings often offer courtesy transportation to these facilities.

 

Find a list of the telephone numbers from the major airlines and travel agencies below.

 

AIRLINE PHONE NUMBERS

    • AEROMEXICO +506 2231-6891 / +506 2431-3311
    • DELTA AIRLINES +506 2257-4141 / +506 2103-7300 / +506 2257-2992
    • AMERICAN AIRLINES +506 2248-9010 / +506 2442-8800 / +506 2539-7363
    • BRITISH AIRWAYS +506 2441-2591
    • IBERIA AIRLINES +506 4000-0225 / +506 2441-2591
    • UNITED AIRLINES +800-044-0005 / +506 2442-1904 / +506 2440-0580
    • SPIRIT +506 4000-1887
    • NORTHWEST AIRLINES
    • AIR CANADA +8000-521988 / +506 2243-1860 / +506 2243-1862
    • COPA AIRLINES +506 2223-2672 / +506 2441-4742
    • KLM +506 4052-5380
Downtown Tulum - Cosas que hacer en Tulum

Caught in the hurricane

Depending on your vacation rental location, you may be required to move to a different spot or even evacuate the building. If the hurricane does not hit its highest category, you may be able to remain in your lodging.

 

If you are staying at a Casai, you will be asked to fill out a guest information sheet with emergency contact information and a hurricane disclaimer form. Afterward, you must follow the instructions below.

  1. Remove any balcony furniture and place it inside your guest room.
  2. Maintain balcony doors closed and locked.
  3. Close drapes to provide further protection.
  4. Housekeeping services and food and beverage service will only be operated on a limited basis, if at all.

If the hurricane is projected to hit as a category four or five, all guests and personnel will be evacuated to a local shelter, as per the government’s requirements. 

 

Although shelters are safe havens, they do not have the conveniences of a typical lodging. Basic meal service and limited bathroom facilities will be available. No beds are available, but blankets and pillows will be provided at the shelter. Please be aware that you may be required to stay as long as four days at the shelter.

Tulum shore

What to do after a hurricane?

After any heavy storm or major hurricane, all services will be restored depending on the level of damage and local authorities’ response capacity. The standard order of restoration of services goes like this:

 

  1. Cell phone signal (calls and SMS only)
  2. Electricity services (the reestablishment will depend on the local authorities’ capacity)
  3. Internet connection
Las mejores cosas para hacer en Tulum - ruinas Mayas
Visit Dos Ojos Cenote from Tulum

Remember to follow the official instructions issued by the local government closely. Keep informed by all official mediums you have access to. Do check for internet availability, but rely on local radio service.

 

If you or anyone around you is injured, contact or flag down emergency services. Wear only sealed shoes outside to protect your feet from broken wood and nails. Many accidents come after a storm, when more obstacles are in the way. If possible, check up on your neighbors. 

Casai Los Cabos, alojamientos para Semana Santa 2022

Once local authorities instruct you to return to your lodging, inspect it for signs of damage, especially leaking gas lines. Do report any damage you see to the management team of your accommodation.

If you need to use any home tech or appliances, make sure they are dry before plugging them in.

 

If you find yourself in a Casai during a hurricane, rest assured that our team is trained to assist you through the different stages of the storm. Please closely follow their instructions and stay in touch with them throughout the event.

 

If you are a current Casai guest in need of assistance, please contact your digital concierge team.

Tankah Private Oasis | Casai, Tulum
Tankah Private Oasis | Casai, Tulum
Jojoba Cozy Retreat | Casai, Cabo
Alexa Luxury Penthouse | Casai, Tulum
Alexa Luxury Penthouse | Casai, Tulum